Instiller Privacy Policy

Effective date: November 12, 2026

Instiller is a relationship app for couples. Whenever you like, you and your partner each check in by sharing how you feel about your relationship, and once you both have, Instiller offers each of you a personalized perspective. This policy explains what we collect, why we collect it, who processes it, how long we keep it, and how you can get it or delete it.

Instiller is offered by Emre Kayabasi, an independent developer ("we", "us"). Contact: [email protected].

The short version

You don't need to give us a name, email address or phone number. Your account is anonymous.
Your answers are encrypted. We delete them on a fixed schedule (see "How long we keep it").
Instiller is used by two partners. Your partner never sees your answers or perspectives, and you never see theirs.
Your answers are sent to OpenAI, a third-party AI provider, only after you explicitly agree. They are not used to train AI models.
We don't sell your data, show ads or track you across other apps and websites. The app contains no analytics or advertising tools.

What we collect

What you tell us when you start

Your year of birth, used to confirm that you are 18 or older and to fit perspectives to your stage of life.
Your gender, if you choose one.
Your relationship status and roughly when your relationship started, if you share them.
Your consents: which documents you agreed to, their version, and when.

What you share while using Instiller

What you write when you check in. You decide what to share, and it may touch on intimate parts of your relationship.
The perspectives written for you.
Anything you report to us as wrong, hurtful or too personal.

What we collect automatically

A random account identifier created when you first open the app.
Your time zone and language, so we can show the right text.
A push notification token, if you allow notifications.
When you connect with a partner: the time you connected, and short-lived pairing codes.
To prevent abuse of pairing codes: a scrambled (hashed) version of your IP address and the time of each attempt.
Your subscription status (active or not, and when it renews). Apple handles payments; we never see your card or Apple ID.

How we use it

To ask you questions and write your perspectives.
If you use Instiller with a partner, both partners' answers inform both perspectives. Each perspective is written and checked so that it never reveals what the other partner answered.
To spot signs that you may be at risk of harming yourself. If we see them, we show you crisis resources such as 988.
To unlock Instiller Plus for you and your partner.
To keep the service secure and prevent abuse.
To review content you report, and to improve our safety rules. Reviewers see only the reported text, never your answers.

We don't use your data for advertising and we don't sell or rent it. We don't build marketing profiles.

Who processes your data

We share data only with the service providers that run Instiller. They act on our instructions and protect it at least as well as this policy describes.

Provider	What they do	What they receive
Supabase (servers in the United States)	Hosts our database and server code	Everything listed above, with answers and perspectives encrypted
OpenAI	Writes perspectives and runs safety checks	Your answers, and the age range, gender and relationship details you shared, without your account identifier. OpenAI doesn't use them to train its models. Under its API terms it may keep them for up to 30 days to monitor abuse (longer only if the law requires it), then deletes them.
Expo (push notification service)	Delivers notifications	Your push token and the notification text. The text is always the same vague line ("Something new is waiting for you.") and never contains your answers or perspectives.
Apple	Processes payments, delivers notifications	Your purchase. Apple's own privacy policy applies.
RevenueCat	Tells us whether a subscription is active	A random identifier and your purchase receipts

We may disclose information if the law requires it, for example to answer a valid court order, and we'll tell you if the law allows. If Instiller is ever sold or transferred, this policy will continue to protect your data, and we'll tell you first.

Your partner

Instiller is made for two: you connect with your partner using a short code. Once connected:

Your partner sees only that you are connected, when you connected, and the gender you chose. They never see your answers, your perspectives or your relationship details.
One subscription covers both of you.
If either of you disconnects, all answers and perspectives from your time together are deleted for both of you. To keep using Instiller, you connect with a partner again.

How long we keep it

Data	How long
Your answers	Deleted within minutes after your perspective is written. If you don't answer, there is nothing to delete.
Perspectives	Each one is deleted when the next one arrives, unless you reported it
Content you report	Kept until we have reviewed it, then deleted 30 days later
Pairing codes	15 minutes
Pairing attempt records	1 day
Your profile, consents and subscription status	Until you delete your account

When you delete your account, everything above is deleted immediately and permanently. Your partner, if any, keeps their own account and continues on their own.

How we protect it

Answers and perspectives are encrypted with AES-256-GCM before they are stored. Data travels over encrypted connections. Only the server code that needs it can read it, and access to our systems is limited and protected. No system is perfectly secure, but we work to keep yours safe and will tell you if a breach affects you.

Your choices and rights

See your data: Settings → Download my data.
Delete everything: Settings → Delete my account. This can't be undone. If you subscribe, cancel separately in your App Store settings.
Withdraw consent: Settings → AI processing → Turn off. From then on nothing is sent to OpenAI, so we can't write perspectives. You can turn it back on anytime.
Notifications: Turn them off anytime in your iPhone's Settings. Instiller still works without them.
Correct your data: Change your gender, birth year and relationship details in Settings.

Depending on where you live (for example California, Washington, Colorado, Virginia or Connecticut), you may have more rights: to know what we collect, to get a copy, to correct or delete it, and to not be discriminated against for using these rights. We don't sell or "share" personal information for cross-context advertising, as those laws define it. To use any right, write to [email protected]. Because accounts are anonymous, we may ask you to send the request from within the app so we know it's really you. You may appeal a decision by replying to our answer.

Children

Instiller is only for adults. You must be 18 or older to use it, and we don't knowingly collect data from anyone younger. If you think a minor is using Instiller, write to us and we'll delete the account.

Where your data is processed

Instiller is offered in the United States, and our servers are in the United States. We operate Instiller from Türkiye. Some service providers may process data in other countries under safeguards required by law.

Changes to this policy

If we change this policy, we'll update the date above. If the change is significant, we'll tell you in the app before it takes effect and ask for your consent again where the law requires it.

Contact

Questions or requests: [email protected]